Terms and Conditions

SmartLink is operated by IronGate Digital (Pty) Ltd, a South African private company ("IronGate Digital", "SmartLink", "we", "us" or "our"). Our country of domicile is the Republic of South Africa. Contact details are available on our Contact and Complaints page.

By creating an account, submitting a SmartProfile, ordering a build, activating a subscription or using a SmartLink service, you agree to these terms and the policies linked from them. Where we ask you to tick an acceptance box, that action records your affirmative agreement. If you act for a business, you confirm that you have authority to bind that business.

• SmartLink short links, link management and related analytics.
• SmartPage digital business pages, builders, custom build services, private review, publishing, subscriptions and management tools.
• SmartAd and related digital advertising or promotional page tools.
• Other services that we may add, retire or change with reasonable notice where appropriate.

Feature descriptions, package limits and current prices shown in the relevant order or checkout flow form part of these terms.

You must provide accurate information, keep login details secure and promptly update important account information. We may require email, identity, business, ownership or payment verification before sensitive actions. You are responsible for activity carried out through your account unless caused by our fault.

Prices may be displayed and charged in South African rand (ZAR) or another currency supported by SmartLink for the relevant market, product and payment method. The currency and total amount shown in the order or checkout flow apply to that transaction. Where currency conversion is offered by a payment provider or card issuer, that provider or issuer may determine the exchange rate and related charges. A quoted custom scope only becomes binding once accepted through the stated process. Taxes, transaction charges or other amounts will be disclosed where applicable. We may correct obvious pricing errors before accepting an order.

For SmartLink-built pages, production begins after required information and any required setup payment are received. You must supply lawful, accurate and usable content and respond to reasonable requests. Private review approval confirms that the presented work may proceed to activation. Material changes outside the agreed scope may require a new quote, fee or delivery estimate.

SmartPage activation subscriptions are billed in advance on the interval shown at checkout, normally monthly. The recurring amount, billing currency and interval are disclosed before authorisation. The first successful payment activates the subscription, and recurring payments continue until cancelled. You authorise our payment provider to process recurring charges under the mandate created at checkout. We will not change the recurring amount or billing currency without reasonable notice and any consent required by applicable law. See our Refund, Cancellation and Subscription Policy for cancellation, failed-payment and refund rules.

Payments may be processed by PayFast or another disclosed payment provider. SmartLink does not receive or store full payment-card details entered on a provider-hosted checkout. A page is not treated as paid merely because a browser returns to SmartLink; payment must be confirmed through the provider notification or verification process.

You retain ownership of content you submit. You grant us a non-exclusive licence to host, copy, resize, adapt, display and transmit that content only as reasonably needed to build, operate, support, advertise or demonstrate your selected SmartLink services. You warrant that you have the rights and permissions needed for all text, images, video, logos, testimonials and personal information supplied.

• Do not use the services for unlawful, fraudulent, misleading, abusive or harmful activity.
• Do not upload malware, infringing content, prohibited goods or content that violates another person's privacy or rights.
• Do not interfere with security, access controls, rate limits, availability or other customers' data.
• Do not impersonate another person or create deceptive links, pages, claims or reviews.

We may suspend, restrict or remove content where reasonably necessary to protect customers, the public, SmartLink, payment providers or legal compliance.

Ownership of a SmartPage remains with the recorded owner until a transfer is accepted through SmartLink. Builder, manager or team access is permission-based and does not itself transfer ownership. Drafts built by SmartLink may remain under SmartLink control during production until the agreed approval, payment and handover steps are complete.

SmartLink software, designs, brand elements, documentation and platform technology remain owned by or licensed to IronGate Digital. These terms do not transfer our intellectual property to you. You may use published output for your business, subject to your plan and these terms.

We aim to provide reliable digital services but cannot guarantee uninterrupted availability. Maintenance, third-party services, internet failures, security events or circumstances beyond reasonable control may affect service. We may improve or change features while taking reasonable steps not to remove paid core functionality without notice.

Nothing in these terms excludes rights or liability that cannot lawfully be excluded. To the extent permitted by law, we are not liable for indirect or consequential loss, loss caused by inaccurate client content, third-party platforms, customer devices, external links or events beyond reasonable control. Our aggregate contractual liability for a claim is limited to the fees paid for the affected service during the three months before the event, except where a higher remedy is required by law.

You may stop using free services at any time and may cancel paid subscriptions under the cancellation policy. Closing a SmartLink account is a separate action and may require you first to resolve active subscriptions, owned SmartPages, pending ownership transfers, team access or unfinished service workflows. We may terminate or suspend access for material breach, fraud, illegal use, non-payment, security risk or payment-provider requirement. Data handling after termination or closure is governed by the Privacy Policy and any lawful retention duties.

These terms must be read with the Consumer Protection Act, the Electronic Communications and Transactions Act and other applicable South African law. Nothing in these terms is intended to waive a consumer right that cannot legally be waived.

South African law governs these terms. Please first use the process on our Contact and Complaints page. The parties should attempt good-faith resolution before court proceedings, without preventing either party from using a regulator, consumer body or court where entitled.

We may update these terms for legal, security, operational or product reasons. The effective date will be updated. Material changes affecting an active paid service will be communicated reasonably in advance where practical.